Welcome to the website operated by PRIMESOLE INDUSTRIES LLC (“Company,” “we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website and your purchase of footwear and related products through our online store.
By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website or completing a purchase.
1. Use of Our Website
You may use our website only for lawful purposes and in accordance with these Terms and Conditions. You agree not to misuse the website, interfere with its operation, attempt to gain unauthorized access, or use the website for fraudulent or unlawful activities.
We reserve the right to restrict or terminate access to the website if we reasonably believe that a user has violated these Terms and Conditions or applicable law.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, sizing information, specifications, and other product details displayed on our website are accurate and current.
However, colors and visual appearance may vary depending on your device or screen settings. Product availability, specifications, and other information may be updated or changed without prior notice.
If you have questions about a product before placing an order, please contact us for additional information.
3. Orders and Acceptance
When you place an order through our website, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation acknowledging receipt of your order. An order confirmation does not necessarily constitute final acceptance of the order.
We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in cases involving incorrect product information, suspected fraud, inventory limitations, pricing errors, or other circumstances permitted by applicable law.
If we cancel an order after payment has been processed, the applicable amount will be refunded to the original payment method.
4. Pricing
All product prices displayed on our website are stated in U.S. dollars unless otherwise indicated.
We make reasonable efforts to maintain accurate pricing information. However, occasional pricing or typographical errors may occur. If an error affects an order you have placed, we may contact you regarding the issue and provide you with available options, including cancellation of the affected order where permitted by law.
Applicable taxes and other charges, if any, will be presented during the checkout process.
5. Billing and Payment Terms
All purchases made through our website are one-time sales. By completing a purchase, you authorize PRIMESOLE INDUSTRIES LLC or our designated payment processor to charge the total amount shown at checkout for that specific order.
Our products are sold through one-time purchases only. We do not automatically enroll customers in subscriptions, memberships, recurring billing plans, or automatic recurring charges through a standard product purchase.
Payment must be successfully authorized before an order can be processed. We may use third-party payment processors to securely process payment transactions.
You are responsible for providing accurate billing and payment information. If payment cannot be authorized or completed, we may be unable to fulfill the order.
6. Shipping and Delivery
We provide shipping information during the checkout process and through our applicable Shipping Policy.
Delivery times may vary depending on the destination, carrier operations, weather, holidays, and other circumstances outside our reasonable control.
Once an order has been transferred to the shipping carrier, delivery is subject to the carrier’s handling and transportation processes.
7. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are subject to our applicable Refund and Return Policy.
Customers should review the Refund Policy before making a purchase to understand applicable return conditions, time limits, procedures, and refund processing requirements.
Nothing in these Terms and Conditions is intended to limit any rights that cannot lawfully be excluded under applicable consumer protection laws.
8. Intellectual Property
All content available on our website, including text, graphics, photographs, logos, product descriptions, page layouts, and other materials, is owned by or licensed to PRIMESOLE INDUSTRIES LLC unless otherwise stated.
You may not reproduce, distribute, modify, publicly display, commercially exploit, or otherwise use website content without prior written permission, except where permitted by applicable law.
9. User Communications
If you submit inquiries, reviews, feedback, comments, or other communications to us, you agree that the information provided is accurate and does not violate the rights of others or applicable laws.
We reserve the right to remove or decline to publish content that is unlawful, misleading, abusive, offensive, or otherwise inappropriate.
10. Third-Party Services
Our website may rely on third-party providers for payment processing, hosting, analytics, shipping, website functionality, and other services.
Third-party services may be governed by their own terms and privacy policies. We are not responsible for the independent practices or policies of third-party providers to the extent permitted by applicable law.
11. Disclaimer of Warranties
To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, error-free, or completely secure. We also do not guarantee that all website content will always be complete, accurate, or current.
Nothing in these Terms and Conditions excludes or limits warranties or consumer rights that cannot legally be excluded or limited.
12. Limitation of Liability
To the maximum extent permitted by applicable law, PRIMESOLE INDUSTRIES LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products, except where such liability cannot legally be excluded.
Our liability will not be limited or excluded where applicable law prohibits such limitation or exclusion.
13. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless PRIMESOLE INDUSTRIES LLC and its relevant personnel and service providers from claims, losses, liabilities, damages, and expenses arising from your unlawful use of the website, violation of these Terms and Conditions, or infringement of another party’s rights.
14. Governing Law
These Terms and Conditions are governed by the applicable laws of the United States and the State of California, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.
Any dispute will be handled in accordance with applicable law and the jurisdiction permitted by law.
15. Changes to These Terms
We may update or modify these Terms and Conditions from time to time to reflect changes in our business, website, products, or legal requirements.
The updated version will be posted on this page with a revised effective date. Your continued use of the website after an update becomes effective constitutes acceptance of the revised Terms and Conditions to the extent permitted by law.